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ABCya

ABCya

www.abcya.com
What is your customer experience with ABCya?

ABCya Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ABCya has a 1.5 star rating from 28 reviews with mostly dissatisfied customers and an unfavorable score at 89% versus 4% positive; many mention subscription and billing problems and requests for a refund.

Key Takeaways for Future Customers

  • Check recent ABCya reviews before subscribing; users report subscription surprises and limited customer service response.
  • Expect possible login or access issues after purchase.

Negative Feedback / Risk Areas

  • Recurring complaints about unauthorized charges, renewal after cancellation, and refund difficulties.
  • Poor customer service accessibility and unclear pricing leading to billing disputes.

Positive Feedback

Some parents praise the educational games and a successful gift card recovery; a few accounts received full refunds when support responded.

View full overview ›

Media from reviews

ABCya - It used to be fun before they blocked off everything with a pay wall the second i...
ABCya - I paid but don't have accessABCya - I paid but don't have access - Image 2ABCya - To let people knowABCya - Issues
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Show reviews that mention
game subscription kid basketball table baskets anger computer comand water
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Anonymous
map-marker Cullman, Alabama

What the freak!!

This is my child hood these greedy bastards made it paid I'm not playing to play make a Pizza this is greed on the max.

User's recommendation: I miss when ABcya was free not ran by corporate bastards.

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Anonymous
map-marker Hillsborough Township, New Jersey

It used to be fun before they blocked off everything with a pay wall the second i saw it i yelled

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ABCya - It used to be fun before they blocked off everything with a pay wall the second i...

im really mad at whoever did this bc kids should be free to play this game behind a pay wall ao plese change this

User's recommendation: dont get it unless u can pay for it

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Patricia M Prc
map-marker Baltimore, Maryland

Disturbing adds

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AI Highlights
  • - Bought a year-long sub for my daughter after a school intro; ads show inappropriate app suggestions she clicked near us, and I regret the purchase.

I paid for a year's subscription so my daughter could play all the games. It was introduced to her by school.

The app generates ads; she clicked on one when she was struggling to find the way to close the pop-up, and wherever she ended up had suggestions for inappropriate apps along the bottom. I was with her when this happened, and she asked about one of them in confusion before I was able to close it.

I made a mistake purchasing it and wish I had looked into it at all before agreeing when she asked because I saw it as a good way to push her to some more educational phone use and assumed if it was something they did at school it shouldn't be inappropriate. Didn't anticipate this obnoxious pop-up situation.

User's recommendation: Buy a different app

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Massiah Lac

You charged me for an account I do not have

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You charged our debit card. We cancelled our subscription at least 2 years ago. You charged a card you never were given access to

User's recommendation: Don’t subscribe. You can’t talk to a customer service rep. Communication is only via email

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eve p Ekw

My kid threw water at the computer out of anger while playing

AI Highlights
  • - He played on abcya in 10 Baskets, got angry and tipped water onto the table.
  • - The user hopes you pay to fix it.

he was playing a basketball game on abcya and he got angry and tipped the water out onto the table this game is stupid and it is call 10 baskets and i comand you to take this stupid game of of this *** thing and you guys suck and now my computer is broken and it is very expensive to fix so i hope you are ready to pay for it.

User's recommendation: do not let your kids play this game!!!!

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Anonymous
map-marker Virginia Beach, Virginia

I cancelled weeks ago but they renewed my subscription

Apparently, I'm not the only one they've done this to.

I'm going to BBB on these jokers. Even the change my password link doesn't work: they don't send me an email on the matter.

User's recommendation: Be careful when dealing with these folks.

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Tamia B Kcc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a refund it was accidental of the subscription

Contains 1 confidential file for company representatives

I didn't mean to subscribe to this, and I never even did so because I needed the money for something else. I didn't realize I was subscribing to this and was unaware, so I need a refund.

Loss:
$10
Pros:
  • Nice game
Cons:
  • Contact

Preferred solution: Full refund

User's recommendation: Be careful what you click on

View full review
Sharon H Qud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized purchase

Can't get anyone on the phone or through email. Going into people's accounts the slick way, but I will call my bank and have this charge reversed.

Loss:
$45

Preferred solution: Full refund

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Katrina P Mol
map-marker Pavlodar, Pavlodar Region

Paid subscription Not working

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I paid $69.99 a month ago, but I can't log into my account; the support number doesn't work. Now I have to contact my credit card company to get a refund. The customer service is horrible!!!

Loss:
$70
Cons:
  • Product doesnt work

Preferred solution: Full refund

View full review
Monaz K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want more information

I want more details regarding your software. My name is Monaz and we operate two therapy centres in Gujarat. Please contact me on 982589**** or monazkathawala76@***.com.

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Anonymous
map-marker Lancaster, Pennsylvania

Gift Card Issue

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Hi. I accidentally deleted my email that had the gift card I bought from your website.

They emailed me the gift card again with no questions asked. Thank you!

User's recommendation: Good company!

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Bill M Xkm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Windsor, New York

Refund

AI Highlights
  • - There is a 69.99 charge on my account that is not mine; I need it removed.
  • - How did you obtain my bank account number, and when was this charge made?

Have a charge for 69.99 on my account not my charge i need it taken off how did you get my bank account number? When was this made?

Need it off my account need it stopped! Hiw did you get my account number in writing?

Loss:
$70

Preferred solution: Full refund

View full review
Mary B Rob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel subscription

Grandchild does not use it anymore. She is now 10 and not interested anymore.

Please cancel my subscription asap. I no longer want this fee to be withdrawn from my account.

View full review
Daphney P Amz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Being charged

AI Highlights
  • - I was charged $69.99 for a yearly plan renewal I did not approve.
  • - I would like a refund for the $69.99 charged on 1/7/22.
Contains 1 confidential file for company representatives

I was charged 69.99 for a yearly plan renewal which I didn't approve. I didn't want to renew my plan.

I Would like to be refunded for the amount that was charged on my account on 1/7/22 of $69.99. Thanks

Preferred solution: Full refund

View full review
Graciel M

I cant logged in even i reset my pw

Even i logged in a lot of times with my new password ,they keep on saying error occured ,i dont even know why ot keeps messing up

Preferred solution: Let the company propose a solution

View full review
Katherine M Bcx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't want subscription. Want to cancel

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AI Highlights
  • - I canceled multiple times but charges continue.
  • - The app doesn't work and my kids don't like it.
  • - Please refund my money to my account.

I want my money back I canceled yall many time and still take money abcya don't work look I been have problems with this app and my kids don't like it and it don't work just put my money back in my account please this I crazy

Loss:
$70
Pros:
  • I liked what i saw that was offered for learning
Cons:
  • Will charge your bank account after cancelation

Preferred solution: Full refund

View full review

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